The first step to install a version or patch is to download a small program called tsd-DLM.exe. During the installation this program will download and install all required files.
The program tsd-DLM.exe is offered in three ways:
• Download link
• Program WinTree - install patch
• Function Check Updates
Download link
For use when a newly available version can only be downloaded using a download link. TSD will send an e-mail with which the program tsd-DLM can be downloaded. It is also possible that the TSD support department will send an e-mail with a link to download the latest Wintree patch. The following steps outline the download process. No distinction is made between downloading a version or a patch.
Click on the link in the e-mail, the standard browser for Internet will be opened. Depending on the browser a number of steps must be carried out.
Internet Explorer *)Click on the download link in the e-mail and Internet Explorer is opened. At the bottom of the screen the following screen will be displayed.
Click on [Save] and select Save as. A Windows Explorer screen is opened. Save the file tsd-DLM.exe to W:\ without changing its name. Depending on the anti-virus program you use, a safety scan may be carried out. Please read the messages carefully and make the correct choices. This .exe file can be trusted. Consult the antivirus program manual or get in touch with the supplier of the anti-virus software if the program continues to block the .exe file.
The file tsd-DLM.exe will be downloaded and saved to W:\. For the continued installation description please proceed to the Setup page.
*) The description for downloading using Microsoft Internet Explorer is based on Internet Explorer version 11. Newer or older versions of Internet Explorer may work differently. Please check the manuals available on the Internet about this topic.
Click on the download link in the e-mail and Mozilla Firefox opens up. Firefox will always try to save the downloaded file.
Click on [Save] to save the file to the hard disk of the computer. Click on [Cancel] to cancel the download. When the file is saved, you will find it in the default download folder, configured in the Firefox options. This is generally the Downloads folder of the Windows user. No message is displayed when the download is ready. Now the tsd-DLM.exe file is saved to the default Firefox download folder. Open the download folder using Windows Explorer or click on the blue arrow in the right upper corner in the Firefox screen.
Copy the file to W:\ without changing its name. For a further description of the installation process, please proceed to the Setup page.
*) The description for downloading using Mozilla Firefox is based on Firefox version 37. Newer or older versions of Firefox may work differently. Please check the manuals available on the Internet about this topic.
Click the download link in the e-mail and Google Chrome will open. Chrome will always save the download file. When the download has finished, the file will be shown in the bottom left corner.
Click on the arrow behind the text tsd-DLM.exe and select Display in folder. A Windows Explorer screen is opened. Copy the tsd-DLM.exe file to W:\. For a further description of the installation process, please proceed to the Setup page.
*) The description for downloading using Google Chrome is based on Chrome version 42. Newer or older versions of Chrome may work differently. Please check the manuals available on the Internet about this topic.
WinTree - patch installation
If a user experiences problems when working with Wintree, these problems can be reported to the service department of TSD. If the problem cannot be solved directly, an issue will be registered. The user will be linked to the reported issue. As soon as TSD releases a patch in which reported issues have been solved, the user will be notified of this when he starts up WinTree. In the notification, the issues to which the user’s company name is connected will be displayed. Install the latest patch using the WinTree - Install patch function.
Click on the Windows Start button and select All apps -> TSD IT ltd -> WinTree -> Install Patch. The program checks if the file TSD DLM.exe is present in the W:\updates folder (on the local hard disk of the computer) This file will only be present when, in a new patch, issues have been solved to which the user’s company name is connected. For further installation description, please proceed to the Setup page.
If the file is not present in this folder you will receive a notification.
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This function cannot be used to download a new general version of Wintree. |
Check for updates
Downloading and installing a patch using WinTree -> Installing patches is only possible if issues are registered and released to the user’s company name. The latest available patch can always be downloaded and installed with the Check for Patches function.
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This function cannot be used to download a new general version of Wintree. |
In WinTree open the menu: Help -> Check for Updates.
Windows security may give a notification asking if the program of the unknown publisher is allowed to make changes to the computer. Confirm this notification with [Yes] to continue. The menu checks the patch level of the current WinTree version and whether a newer patch is available. If there are no new patches available a notification for this will also be given.
Now close all WinTree programs. Click on [Download] to start the download. Save the file tsd-DLM to W:\. Do not change the file name. Click on [Save].
A small black screen is displayed in which the progress of the download is shown. The download speed is strongly dependent on the available Internet connection. Not all files will be downloaded at this time, this will take place in one of the following steps.
When the tsd-DLM.exe file is downloaded to the right computer, click on [Install]. Otherwise, close the screen with [Close] and start the installation on the right computer. If it is not clear on to which computer the patch needs to be installed, please read the Installation Introduction page.
For further installation description please proceed to the Setup page.